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REFUND POLICY

YOUR INFORMATION WILL NEVER BE SHARED.

All products sold by Steven Klein’s Sound Control Room, Inc. (SCR) are sold as acoustic treatments and are not to be considered “soundproofing” materials unless expressly written. Warranty and specifications are the responsibility of the manufacturer. Guaranteed to improve the acoustic accuracy of your room but may not remove all acoustic anomalies. Product measurements are nominal and may vary. We reserve the right to make changes to our products.

If customer installs product, SCR is not responsible for any injuries to persons or damage to equipment caused as a result of the installation. SCR is not responsible for compliance to building codes.

30 Day RETURN or EXCHANGE POLICY: Returns or Exchanges valid on stock items only. Must be in its original condition, in its original carton, and is subject to a 25% restocking charge. No Refund on the following products;

  • Acoustic Foam Products
  • Custom Gobos or Vocal Booths
  • MSR Room Kits
  • Primacoustic Products
  • RPG
  • WhisperWave Clouds or Ribbons
  • Cut product orders (vinyl per Linear foot, fabric, stripping, insulation)

ADDITIONAL TERMS:

ONLINE ORDERS: Placement of this order is proof that buyer has read “foam facts” on the website and agrees to all terms. Orders are non-refundable, non-cancelable, and paid in full at the time of order.

CUSTOM/SPECIALTY ORDERS: Upon approval, receipt of signed Purchase Order and payment in FULL is required. Order is non-refundable and non-cancelable. Special Order items must be picked-up or delivered within 30 days after receipt.

LEAD TIMES: Current lead time may vary. SCR post average lead times on individual product pages. Contact SCR directly, (818) 788-1238, for exact lead time.

If you have any questions or concerns about our stated refund policies, please email us at: info@soundcontrolroom.com

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