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Steven Klein’s Sound Control Room, Inc. (SCR)

Transport/Delivery Policy

Effective: 01-02-2018

Please check your shipment for any signs of damages or shortages once received.

 Visible damages:

  • Please inspect the package with the delivery driver. Make sure that the delivery driver does not leave.
  • A precise description of the damage and/or shortages needs to be written on the shipping document.
  • If delivery is damaged, provide pictures to SCR as soon as possible.
  • Contact SCR at (818) 788-1238 and we will determine the next steps.

 Concealed loss or damages*:

  • Unpack and inspect your shipment, as soon as possible,
  • If concealed damage is applicable; provide pictures to SCR as soon as possible.
  • If there is any concealed damage or loss, please report this to SCR as soon as possible.

 *Steven Klein’s Sound Control Room, Inc. will not be held responsible for any unreported damages or shortages of delivery received after 5 calendar days. After this time period SCR will no longer be able to file any freight claims with the delivery companies.

If you have any questions or concerns about our transport/delivery policy, please email us at: info@soundcontrolroom.com

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